• location_on Deliver to Austria
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    Serving you for over 20 years
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CMK Tonerstore GmbH
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    1. Home
    FAQ Categories

    Orders (4)

    Cancellation & Return (1)

    Payment (2)

    Ink & Cartridge Basics (1)

    Rechnungen (1)

    Featured FAQs

      Where can I find the invoice for my order?

      What tax rate is applied to private customers within the EU?

      Can I change the payment method to PayPal afterwards?

      I did not receive an invoice with the delivery. Will I still receive an invoice?

      Why hasn't my payment via PayPal been confirmed yet?

      Where can I obtain a return label?

      Would you like to place a tax-exempt order?

    Cancellation & Return

    Where can I obtain a return label?

    You can obtain your return label in our returns portal

    1. Provide your postal code and order number
    2. If your order is not older than 30 days, you should be able to proceed with the next steps
    3. Click on "Request Return" afterwards
    4. You will receive a free return label (if eligible), please print it out and attach it to your shipment.

    Ask Your Question

    Free shipping From € 50 in Austria & € 60 Germany
    We are there for you! +43 699 190 522 22
    Secure shopping experience We prioritize your safety
    Affordable alternative Save with our alternative products

    Contact

    Contact  
    CMK Tonerstore GmbH
    Hofbauergasse 1/1b
    1120 Wien
    Austria

    Tel.: +43 699 190 522 22
    E-Mail: office@tonerstore.at

    Informations

    Informations  
    • Cancellation policy
    • Returns & Complaints
    • Shipping & Payment
    • Terms & Conditions
    • Legal notice
    • Privacy Policy
    • Kauf auf Rechnung für Schulen und öffentliche Einrichtungen
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    Payment methods

    Payment methods  
    PayPal
    Klarna
    Google Pay
    Apple Pay
    Amazon Pay
    ideal
    EPS
    Revolut Pay
    Vorkasse
    Kauf auf Rechnung
    Nachnahme
    Bancontact
    • done Credit cards: Visa, Master Card, Dinners Club, American Express
    • done Cash on delivery only in Austria
    • done Pay by invoice only for schools and public institutions

    Companies we work together

    idealo GmbH
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